By Melissa Secord, Executive Director
What is different you may ask? In the past, when people clicked the online payment their information was downloaded and manually entered by CCA staff. Now when members or new folks complete the online application, it will be directly linked to their own accounts.
Members will now be able to see their data with CCA. They can update email and address changes. This investment will allow the small team at CCA National to focus more on providing value-added assistance and to manage our members more proactively. Eventually, we will host an online member portal where members will be able to access Member Only content and discussion forums.
Members who are due for renewal were sent an email today to prompt them to renew. They were given step by step instructions on how to renew online. Members without an email will be sent a hard copy notice in the mail. In the coming month, we will proactively follow up with those members who have lapsed since the start of the year.
Link to our page on the website: https://cca.imiscloud.com/CCA_Mbr/Home/MbrCCA/Benefits.aspx?hkey=a613a736-3fa3-43dd-bbfc-0cb4dbab094c